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Ware

Useful Information

There are a number of organisations both nationally and locally that offer advice, help and support. Some of these are listed below with contact details.

  • Age UK
    Providing a variety of different services to people in Hertfordshire:
    • Befriending - if you need some company. Telephone: 07772 173 659
    • Help in the Home - if you need help around the house. Telephone: 01707 386 066
    • Active Ageing - if you need to get out and socialise. Telephone: 07951 105 370
    • In Touch - if you need to talk to someone. Telephone: 01992 630 623 or 01992 634 964
    • Information and Advice - if you need advice. Telephone: 0300 345 3446
    • Gardening and Handyperson Service - the right person for the job. Telephone 07538 471 967
    • Hospital and Community Navigation Service - if you need help after a hospital visit. Telephone: 0300 123 4044
    • Carers' Support - if you need help caring for others. Telephone: 01442 259 049
    • Hertswise Dementia Support - help with memory issues. Telephone: 0300 123 4044
    • Bereavement Listening Support Service - for help after a loss. Telephone: 01442 507880
    • Nutrition and Dietetics Service - if you need help with overall health. Telephone: 0300 123 7571 (option 5, option 3)
  • Deafblind UK
    Supporting people to live better with sight and hearing loss. They can give specialised expert support to help you carry on doing the things you enjoy. Telephone: 0800 132 320
  • Digital Legacy Association
    The internet has changed how people work, shop, store possessions and communicate with longed ones, and that data belongs to you. The Digital Legacy Association aims to raise awareness and improve areas relating to digital assets planning and safeguarding. The website provides help and advice on putting together digital plans.
  • East Herts app
    • Information on recycling and waste management
    • Reminders on what bin to put out on what day for collection
    • Easy access to services provided by East Herts Council

Download the app now. It is free and available to download to your smartphone or device from both the Google Play and Apple App stores. Just search for East Herts Council.

  • Health and Independent Living Support
    Providing a range of services to help people stay happy, healthy, and independent. Telephone: 0330 2000 103 Services include:
    • Meals
    • Group exercise
    • Advocacy
    • Pop-ins
    • Medication prompts
    • Community hubs
  • Herts Careline
    A community alarm and telecare service giving users the freedom to live independently in their own home. Provides reassurance to users and their families that help is on hand 24 hours a day, 7 days a week at the press of a button. Control Centre is locally based in Hertfordshire. Telephone: 0300 999 2999
  • Herts Help
    For independent information, advice and support. The network of community organisations can help you to make positive changes to your life and feel more in control. Telephone: 0300 123 4044
  • Hertfordshire Talking Therapies
    Offering help to support people experiencing low mood, stress and other emotional difficulties. This NHS service is part of the national NHS Talking Therapies programme. Telephone: 0800 6444 101
  • Hertfordshire Libraries
    Information about what is available in libraries such as social groups, computer access and help to get online, free eBooks and online magazines. Telephone: 0300 123 4049
  • Mind
    Providing mental health support across Hertfordshire. Telephone: 02037 273 600
  • Small Acts of Kindness
    A Charitable Trust providing lots of information and contact details on their website about services and social activities in your area including Foodbank, Community Car Scheme, Healthy Hubs

While this information is now out of date the toolkit provides help on how to apply for Pension Credit and other benefits. However, there are a number of Winter Fuel Payment scams going around. See more on the Scam and Fraud Awareness page.

The Hospital and Community Navigation Service (HCNS) in conjunction with HertsHelp have produced a Winter Fuel Payment toolkit to help you, see here - Winter Fuel Payment Toolkit